Search in Community:
Reply
ags
Frequent Poster
ags
Posts: 20
Registered: ‎05-04-2012

My first bill..

Hi All

I would be grateful if you could have a look into my below query.

Could you please explain why do I have to pay €36.06 for VF to VF calls plus for calls abroad between 5th April to 7th April? I was never advised at Carphone Warehouse that I will be getting partial allowance when I joined the network on the 5th (something you might need to follow up with those guys I guess). However I can see I have had only text and data allowance, no mention of VF to VF and intl phone calls? I am hoping this will be reimbursed.. .

I have also noticed a bizzare "free vodafone faxmail" item on my bill €0.2479 - could I please be advised what does it relate to?

Please also note I chose My Way Complete Plus 18 months contract (therefore paid more for my mobile) while my bill shows 24 months. Could you please update your database?

Many thanks
A
Share to Facebook Share to Twitter More...
Message 1 of 3 (4,898 Views)
Please use plain text.
Moderator
AnnMarie
Posts: 844
Registered: ‎07-02-2012

Re:My first bill..

Hi There,

Would you be able to email me at and I will look into this for you?

Thanks,

Ann-Marie
Share to Facebook Share to Twitter More...
Message 2 of 3 (4,898 Views)
Please use plain text.
ags
Frequent Poster
ags
Posts: 20
Registered: ‎05-04-2012

Re:My first bill..

done now Ann-Marie


Hi There,

Would you be able to email me at and I will look into this for you?

Thanks,

Ann-Marie
Share to Facebook Share to Twitter More...
Message 3 of 3 (4,898 Views)
Please use plain text.