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Dermot Mc Geough
Posts: 3
Registered: ‎22-07-2010

Free Texts to any network

Hi, I have signed up to free texts to any network for a while now, when I put 20 euro on my account i get the message saying that i am now on free texts to any network for the next 30 days. However, as soo as my credit wastes out (which is normally within the 30 day period) my texts also stop.. This has happend fnot just the once but a few times, I have a lot of friends from Northern Ireland so I understand that when I text them I will be charged, why when my crdit runs out cant I text friends in Ireland?<br> This is not just a once off, I always top up using my aib account so i can say. I have had to top up on 11th June and then again on the 28th June and then again on the 7th July............. Thats 40 euro in almost 30 days.... My number is **********.
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Moderator (Retired)
PMac
Posts: 5,455
Registered: ‎10-08-2009

Re:Free Texts to any network


Hi, I have signed up to free texts to any network for a while now, when I put 20 euro on my account i get the message saying that i am now on free texts to any network for the next 30 days. However, as soo as my credit wastes out (which is normally within the 30 day period) my texts also stop.. This has happend fnot just the once but a few times, I have a lot of friends from Northern Ireland so I understand that when I text them I will be charged, why when my crdit runs out cant I text friends in Ireland?<br> This is not just a once off, I always top up using my aib account so i can say. I have had to top up on 11th June and then again on the 28th June and then again on the 7th July............. Thats 40 euro in almost 30 days.... My number is **********.


Hi dermot

I've made some changes here to your billing. Could you power off and on again and give it another try?
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Poster
Dermot Mc Geough
Posts: 3
Registered: ‎22-07-2010

Re:Free Texts to any network


Hi dermot

I've made some changes here to your billing. Could you power off and on again and give it another try?



Yeah, that seems to have done it............... Thanks for your help and your swift response.
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PMac
Posts: 5,455
Registered: ‎10-08-2009

Re:Free Texts to any network




Yeah, that seems to have done it............... Thanks for your help and your swift response.


No problem :)
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Poster
Dermot Mc Geough
Posts: 3
Registered: ‎22-07-2010

Re:Free Texts to any network


No problem :)


Its happening again, seriously, I topped up on the 7th of July
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Moderator (Retired)
PMac
Posts: 5,455
Registered: ‎10-08-2009

Re:Free Texts to any network



Its happening again, seriously, I topped up on the 7th of July


Hi Dermot

You need at least 1c credit at all times, otherwise the free texts.free calls and texts won't work unfortunately.

I've put you back into positive balance.

Thanks
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Poster
siobhanod2
Posts: 1
Registered: ‎03-01-2012

Re:Free Texts to any network

This has also happened to me, i have free calls and free texts to vodafone! I have -3 euro with my IOU and i cant still cant ring anybody, i cant send a call me either!
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