01-09-2016 02:07 PM - last edited on 01-09-2016 06:19 PM by Heather
We are aware that some of our customers are currently experiencing intermittent issues with their mobile and data service, this is due to a technical fault. We are working to restore service as soon as possible. We apologise for the inconvenience caused and will keep you posted.
Some Vodafone customers experienced intermittent voice and data issues earlier today. The root cause has been identified, a fix has been put in place and service is being restored. Customers’ full service should resume over the next few hours. Vodafone apologises for any inconvenience caused.
For customers still experiencing this issue a handset reboot may be required.
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01-09-2016 02:58 PM
Its very frustrating!!!! there doesn't seem to anything available either internet or phone line.... all dead.... and no info available from vodafone!!! cant contact anyone even via live web chat!!!
Not good enough!!
01-09-2016 04:15 PM
I haven't been able to make or receive calls for 3.5 hours, any idea of a timeframe for when everything will be working again? Also, judging by social media reaction, it seems that most rather than some (if not all) customers are being affected!
01-09-2016 11:28 PM
Hi vodaphone, you are a big disappointment in my life at the moment!Not only have you failed to deliver a proper home sevice, now i can't use my mobile during working hours!GET YOUR ACT TOGETHER,can't wait for my contract to expire.