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Technical fault - 01/09/16

Products and Services FAQs

Products & Services FAQs

Community Manager
Community Manager

Hi there,

If you are still experiencing coverage issues (after restarting your phone), please private message (via the link in my signature) over the below info, I can ask the networks team to look into this for you?
Mobile number:

Exact address affected:

Alternative contact number:

Link to your thread or post:

Time, date and number dialled of a test call from that location:

Make and model of phone:

Does the issue persist if you switch to 2G mode:

Are there any other Vodafone customers affected (and their numbers if possible):



Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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