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samsung s9

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Products and Services FAQs

Products & Services FAQs

Poster

Hello, I bought a phone from you in the country and when I arrived in Moldova and I put the SIM card I ask for an unlock code of the operatot network .... you can help me

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Community Expert
You have to get the phone unlocked. You can apply at the link below. You have to meet certain T&C's to qualify to get the unoock code.

http://nac.vodafone.ie
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Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Poster

I'm now in another country I just bought the phone from Ireland

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Community Expert
All phones bought from networks in Ireland are locked to them and you must meet specific T&C's to qualify for an unlocked device. They wont unlock it unless you qualify. A sim free phone will always be unlocked.
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Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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