Support:

Android Devices

Search in Community:
Reply
Poster
Posts: 2
Registered: ‎17-12-2010

Vodafone ultra 6

Hi,

My phone fell this morning and I am not able to turn it back on. The light is blue while it is charging and I tried a couple of times to hold the power button together with the volume button but no luck.

Any idea on what to do?

Thanks

Share to Facebook Share to Twitter More...
Message 1 of 3 (54 Views)
Posts: 6,707
Topics: 54
Kudos: 1,001
Solutions: 178
Registered: ‎09-11-2012

Re: Vodafone ultra 6

You probably need to return it to a store for an assessment but if you dont have accidental damage insurance there will probably be a fee.
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
Share to Facebook Share to Twitter More...
Message 2 of 3 (51 Views)
Highlighted
Moderator
Posts: 3,153
Registered: ‎01-11-2016

Re: Vodafone ultra 6

Hi there,

 

I'm sorry to hear of your recent handset issues, as Cookie mentioned, if you drop in store, my colleague can assess your phone in person and advise you on the next steps to take.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 3 of 3 (39 Views)