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Upgrade delivery - how long

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Poster

I ordered an upgrade Samsung A7 on Feb 20th, still not delivered.  Order still shows as submitted. Order # 3666606. Can anyone help please ? There does not seem to be an yway to contact Vodafone other than through this community forum ?? 

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2 REPLIES 2
Community Expert

Mods wont be back until tomorrow to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen. Or pm them. You can private message them (which ever mod you see online) the following info:
- Mobile number:

- Order number:
- Address:
- Date of birth:
- Link to your thread or post:

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the info in Cookie's post above we can take a look into this for you?

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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