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Poster

I got a new phone and wanted to give my old phone to my mother-in-law. We did a factory reset and posted it to her.

Unfortunately it keeps asking her for a PIN. We have tried my old pin for the phone but that doesn't seem to work. Is there something she can do to access the phone.

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2 REPLIES 2
Community Expert
Apply here:
http://nac.vodafone.ie
It takes a short while for the code to arrive and there are T&C's required to meet to qualify all of which are outlined at the above link.
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Thanks Cookie Smiley Happy

Learn all about our new forum, right here .
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