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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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Products and Services FAQs

Products & Services FAQs


I got a new phone and wanted to give my old phone to my mother-in-law. We did a factory reset and posted it to her.

Unfortunately it keeps asking her for a PIN. We have tried my old pin for the phone but that doesn't seem to work. Is there something she can do to access the phone.

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Community Expert
Apply here:
It takes a short while for the code to arrive and there are T&C's required to meet to qualify all of which are outlined at the above link.
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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