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Transfer old number to new sim.

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Poster

Hi,

I have a problem; I got a new phone but my old sim card won't fit. I need to transfer my number onto a new nano sim. I'd appreciate if anyone could help me Smiley Happy

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6 REPLIES
Community Expert
Drop into a store and they can sort you out.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Can you confirm if you still require assistance here?

 

Thanks,

Ashling

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Poster

Hi

 

I require assistance with this same issue, is it possible for my existing mobile phone number to be transferred across to my new phone without having to visit a Vodafone store?

 

Thanks

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Moderator

Hi there,

 

You've got mail Smiley Happy

 

 

Thanks,

Heather.

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To send me a private message, simply click here
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Poster
Hello, sorry I seem to be having the same problem I went into the Vodafone store and they gave me a new nano sim I have put it into the phone but it's saying "SIM card not supported" All my numbers have transferred but it's not letting me send messages. Please help asap
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Community Manager
Community Manager

Hi there,

If you private message (via the link in my signature) over the below info, I can look into this for you?

Mobile number:
New SIM card number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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