Menu Toggle

Welcome to Vodafone Community

Announcements
Responses may be delayed through this channel. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Android Devices

Struggling to get NAC after 25 days

Products and Services FAQs

Products & Services FAQs

Poster

Hi,

I have requested my NAC twice. On each occasion I wait 12 days and then get a message to send Handset Model, IMEi etc.  I have given all this info twice already. 

 

View more options
6 REPLIES 6
Valued Poster
Hi there,

Send a PM to one of the mods with the following and they can look into it for you:

Mobile number
Sim card number
IMEI
Address
Date of Birth
Link to this thread
View more options
Poster
Thank you. I'll do that before I go bananas.
View more options
Moderator

Hi there,

 

We have responded to your PM!

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Highlighted
Poster

Having supplied the details again (4th time last week) I have just received another text from Vodafone asking for the same details before they can supply me with the NAC. Has anyone got some advice before I go down a Legal route.

 

 

View more options
Poster
And I have supplied my details to a Moderator last week.
View more options
Moderator

Hi Ronan,

 

We have responded to your PM Smiley Happy

 

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up