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Closure of Vodafone Community 21.06.19
At Vodafone we are constantly reviewing the methods customers can interact with us.
Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19
Our platforms to contact us are
• Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up
• Facebook: https://www.facebook.com/vodafoneireland/
• Twitter: https://twitter.com/vodafoneireland
We would like to thank everyone that has contributed over the years
I had to restore factory settings with my samsung and swop over with replacement phone through my insurance! Ist there anyway that I could retrieve my sms messages at all?
What type of Samsung?
In settings under cloud services somewhere (accounts and backup i think) there is a place to sign into your samsung account. If you had previosly done this on your old phone and selected "messages" as one of thine things you wanted backed up - you could restore them by signing back in and hitting restore.
It would override the messages you currently have now though so FYI on that.
If not, i suggest you enable this going forward for peace of mind.
You can also install an app on a PC or MAC called "smart switch" - Its from Samsung. It allows you to back up your entire device to your computer.
I make a habit of connecting mine once a week for a backup - so if the worst happens, i can simply resore everything i had to my new phone.