Menu Toggle

Welcome to Vodafone Community

From 04.04.19 to 29.04.19 responses may be delayed. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Android Devices


Products and Services FAQs

Products & Services FAQs


I want to inquire as to why I was getting text to top up my phone when there was an automatic top up in place
I want to get refunded the money I topped the phone up with as I was receiving text messages to top up.
I have paid approx 50 euro's over that last five months Sept/Oct/Nov/Jan
I topped up by 5 euro in Sept
I topped up by 20 euro in Oct
I topped up by 20 euro in Nov
I topped up by 5 euro in Jan

View more options
Valued Poster
Hi there,

Send a PM to one of the mods with the following and they can look into it for you:

Mobile Number
Date of Birth
Link to this thread
View more options

Hi there, If you private message (via the link in my signature) over the below info, I can look into this for you?


Mobile number:


Date of birth:

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors