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Android Devices

Offer on Samsung s9

Products and Services FAQs

Products & Services FAQs

Regular
Evening quick question , I got my Samsung s9 in May 2018 and the offer with the phone was a screen replacement now the offer is a 64gb memory card? Is the screen replacement still on my account just in case or I should have gotten a 64gb memory card? Sorry if this is in the wrong section.
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6 REPLIES 6
Community Expert
The screen replacement is the offer you received and that will remain in place for 12 months from purchase. It doesn't change if a new offer comes out unless you buy a new S9
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Regular
Thanks cookie20
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Poster

I got a Samsung S9 and it says free 64gb memory card, I didn't get one when I purchased phone.  How do I get it?

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Community Manager
Community Manager

Hi there,

If you private message (via the link in my signature) over the below info, I can look into this for you?
 

Order number:

Address:

Link to your thread or post:

 

Thanks

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
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Moderator

Hi there, 

Apologies for the delay in responding to your query. We have received a high volume of queries recently and are working through our messages in the order they have come in. Could you please send us a PM with the below details and we can take a further look into this for you. 

 

Mobile number:

Security PIN (or, if you don't have this, your address and date of birth):

Link to your thread or post:

 

Thanks,

Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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