Welcome to Vodafone Community
Sorry for the delay in our reply. Cookie is correct in advising you to visit the link provided (thanks Cookie).
Hi, I've requested the NAC for my Galaxy S5 neo over three months ago and haven't got an answer other than the initial email of confirmation for the request. I've sent several emails to that email address trying to get an update to no avail. Can you help me with that?
I'm really sorry to hear this, if you could PM me with the info Cookie has outlined in his post, I can chase this up for you?
That's really great to hear
If you require any further assistance, please get in touch.