Welcome to Vodafone Community
Mods can look into it for you later today. You may need to PM message them.
You can private message them (which ever mod you see online) the following info:
- Mobile number:
- Date of birth:
- Link to your thread or post:
Apologies for the delay in responding to your query. Could you please send us the details Cookie has requested in a private message (via the link in my signature) and I can look into this for you?