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Android Devices

NAC request

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Products and Services FAQs

Products & Services FAQs

Poster

Hi,

I used the online form to get the NAC to unlock my samsung galaxy J5 but did not yet receive the code, even though it was longer ago than the 12 days listed it would take for a samsung phone.

Can someone advise me on this please? 

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3 REPLIES 3
Community Expert

PM the following info

Mobile number:
Address:
Date of birth:
IMEI:
Link to this thread
Make and model of the handset:

to which ever mod you see on the forum (I am not a mod).

 

Their are T&C's to meet to qualify for a code. It's also 12 working days.

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,

 

If you could PM me with the details listed in cookies post, I can chase this up for you?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Thanks

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