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Error code 38 : Not sending texts

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Poster
I just updated the software in my phone. Soon after, it's not sending texts, although I can still make calls and receive texts.
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4 REPLIES 4
Community Expert
Did you check your message cntre number in sms settings?
Have you tried restarting your phone?
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Apologies for the delay in responding. Have you checked the above as suggested by Cookie?

 

Thanks,

Heather.

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Poster

Hello, I am also receiving Error 38, but only when I try to reply to text messages from my brother and sister-in-law in Australia. I have tried texting contacts in Ireland, and there doesn't seem to be a problem with that. Any help would be appreciated, as this is very annoying!

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Moderator

Hi there,

 

Sorry for the delay in our response. Please send on a private message with the below details and we'll look into this.

 

Mobile number:

Date of Birth:

Full address:

 

Thanks,

Liam

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