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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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Android Devices

Conditional Call Forwarding Active

Products and Services FAQs

Products & Services FAQs


Hi.Why does (Conditional Call Forwarding Active)come up when trying to make a call.Not able to make a call because of that.


Thank you so much for any help given.



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Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi Gerry,


Apologies for the delay in our reply. This message is referring to the fact that any incoming calls while you are on the current call, will be diverted to your voicemail.


If you are still having issues making outbound calls, can you please send us a private message with your mobile number, date of birth and full address.




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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