Welcome to Vodafone Community
Did you port your number (bring it with you) or just cancel with Meteor?
Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.
Or call them, or drop into a store and they can sort it out.
Apologies for the delay in responding, can you confirm if you still require assistance here?