Support:

Android Devices

Search in Community:
Reply
Poster
Posts: 1
Registered: ‎12-07-2016
Accepted Solution

Activate Voicemail

My voicemail is not activated, i've gone through all the steps on my phone and activated it but when someone rings it just rings out, can someone help me please.

Share to Facebook Share to Twitter More...
Message 1 of 20 (1,418 Views)
Posts: 22,074
Topics: 43
Kudos: 522
Solutions: 491
Registered: ‎10-08-2009

Re: Activate Voicemail

Hi there,
Could you restart the phone and try it now please?


Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 2 of 20 (1,352 Views)
Poster
Posts: 1
Registered: ‎02-03-2017

Re: Activate Voicemail

Posted from Apple iPad

 I have the same problem with my phone. My phone rings out and does not go to voicemail. I have recorded a greeting however it still does not work.  Can someone help please?

Thank you

Maureen Feely 

Share to Facebook Share to Twitter More...
Message 3 of 20 (965 Views)
Poster
Posts: 2
Registered: ‎22-03-2017

Double Post

[ Edited ]

Please don't post the same thing in multiple locations. It causes confusion and delays responses. It is also against forum rules. Stick to one location:

 

https://community.vodafone.ie/t5/Email-Messaging/Voicemail/m-p/206541#M6060

Share to Facebook Share to Twitter More...
Message 4 of 20 (885 Views)
Poster
Posts: 3
Registered: ‎23-04-2017

Re: Activate Voicemail

I have the same problem. Can you fix mine too?

Share to Facebook Share to Twitter More...
Message 5 of 20 (796 Views)
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

Hi there,

 

That should be up and running for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 6 of 20 (790 Views)
Poster
Posts: 3
Registered: ‎23-04-2017

Re: Activate Voicemail

Hi Ashling. I've restarted my phone but when I try ringing it from a landline I just get a busy signal. My phone doesn't ring and I don't get through to voicemail either. Is there some call forwarding setting that needs to be cleared? Thanks
Share to Facebook Share to Twitter More...
Message 7 of 20 (787 Views)
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

That's strange, I have reviewed your account and I can confirm that you are currently provisioned correctly for voicemail. I have asked our tech support team to investigate this a little further; I will be back in touch as soon as I have an update.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 8 of 20 (784 Views)
Poster
Posts: 3
Registered: ‎23-04-2017

Re: Activate Voicemail

Dunno who did what but it's working now; thanks!
Share to Facebook Share to Twitter More...
Message 9 of 20 (774 Views)
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

That's great to hear, our tech team have confirmed that your profile was missing some settings in the back end of our system, these have now been applied. If you need anything else, please get in touch.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 10 of 20 (767 Views)
Poster
Posts: 2
Registered: ‎26-05-2017

Re: Activate Voicemail

[ Edited ]
Posted from Samsung SM-T550

Please don't post the same thing in multiple locations. It causes confusion and delays responses. It is also against forum rules. Stick to one location:

 

https://community.vodafone.ie/t5/Samsung/activating-voicemail/m-p/208483

Share to Facebook Share to Twitter More...
Message 11 of 20 (681 Views)
Poster
Posts: 1
Registered: ‎11-10-2017

Re: Activate Voicemail

I cannot set up voicemail. I have gone through the steps several times but when I phone my phone it keeps ringing and you cannot leave a message.  Thanks Rebecca

Share to Facebook Share to Twitter More...
Message 12 of 20 (285 Views)
Highlighted
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

Hi there,

 

That should be working for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 13 of 20 (283 Views)
Poster
Posts: 3
Registered: ‎17-10-2017

Re: Activate Voicemail

Posted from Samsung SM-G360F
I have the same problem with my phone too. Could you fix mine too please?
Share to Facebook Share to Twitter More...
Message 14 of 20 (268 Views)
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

Hiya,

 

That should be up and running for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 15 of 20 (261 Views)
Poster
Posts: 3
Registered: ‎17-10-2017

Re: Activate Voicemail

Posted from Samsung SM-G360F
It's working thanks so much
Share to Facebook Share to Twitter More...
Message 16 of 20 (255 Views)
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

Excellent, thanks for letting us know Smiley Happy

 

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 17 of 20 (253 Views)
Poster
Posts: 1
Registered: ‎24-11-2017

Re: Activate Voicemail

Same problem for me - did setup via phone but not diverting to voicemail?

Share to Facebook Share to Twitter More...
Message 18 of 20 (174 Views)
Moderator
Posts: 3,793
Registered: ‎01-11-2016

Re: Activate Voicemail

Hi there,

 

That should be working for you now; can you please restart your handset and test this again?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 19 of 20 (173 Views)
Poster
Posts: 4
Registered: 2 weeks ago

Re: Activate Voicemail

Hi I have recorded my message but voicemail still not working

 

Could you activate it to go to voicemail when its switched off, out of coverage, on another call and also when I dont answer it after 30 seconds or so?

 

Thanks

Share to Facebook Share to Twitter More...
Message 20 of 20 (40 Views)