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4G Signal Showing with upload/download arrows but Can't connect to data

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Poster

Hi Ported my number to vodafone at 26th November 2018, Since then I am unable to use data through vodafone.

I have postpaid plan of 399 with 40gb data per month but it is wastage for me because I am not able to use it.

I have raised 2 complaints through vodafone but still issue is there. Vodafone team always saying to wait for 24 hours.

I have checked to insert my sim in another 2 phones and still data is not working. it means issue is in vodafone.

 

It's been approax 2 weeks without internet.

 

Sometimes I noticed that My Internet was on at midnight after 12:00 AM, but again stopped working after 1-2 hours.

I have also tried with airplane mode on/off and put correct APN settings, but still no luck.

Please resolve this issue ASAP.

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2 REPLIES
Valued Poster
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Moderator

Hi there,

Can you please PM your number, address & DOB so we can look into this for you.

Thanks,

Danielle 

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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