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Moderator (Retired)
Posts: 134
Registered: ‎24-09-2014

Re: international calls are blocked

Hi @smokeymccann,

 

Thats you now, just turn the phone off and on. 

If I've requested details through PM, include a link to your thread when you send the PM - due to the amount of queries I deal with, PMs without a link to your thread will not be answered. Thanks
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Message 21 of 28 (1,291 Views)
Joo
Poster
Posts: 2
Registered: ‎17-05-2012

Re: international calls are blocked

[ Edited ]

Hi,
I upgraded my plan ans seems my international calls are blocked now. Please unblock. Thanks!
I have tried to dial # 330 * but number is unavailable

 

Is there any option to fix it by myself as that is not an option to wait days for a fix if that happens again.

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Message 22 of 28 (561 Views)
Posts: 21,862
Topics: 39
Kudos: 571
Solutions: 485
Registered: ‎10-08-2009

Re: international calls are blocked

Hi there,
Tech support are following up on this for you now.
 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 23 of 28 (550 Views)
Posts: 21,862
Topics: 39
Kudos: 571
Solutions: 485
Registered: ‎10-08-2009

Re: international calls are blocked

Hi there,
Just to follow up on this, there are no international bars showing on the account, and a number of such calls have been successfully connected in the last few days - is there a certain country you're having trouble reaching, or a particular number?

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 24 of 28 (547 Views)
Highlighted
RA
Poster
Posts: 2
Registered: ‎16-02-2017

Re: international calls are blocked

Hi there,

I cannot make international calls can you please help me with this, thanks.

Regards

Rita Ann

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Message 25 of 28 (297 Views)
Poster
Posts: 2
Registered: 3 weeks ago

Re: international calls are blocked

I can't make international calls, possible to unblock? Thanks

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Message 26 of 28 (44 Views)
Poster
Posts: 2
Registered: 3 weeks ago

Re: international calls are blocked

I'm having the same issue. What do I need to do to unblock?

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Message 27 of 28 (44 Views)
Moderator
Posts: 1,859
Registered: ‎01-11-2016

Re: international calls are blocked

Hi there,

 

I can see that this issue has since been resolved through our Live Chat section, if you need anything else, please get in touch.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 28 of 28 (30 Views)