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Registered: ‎05-01-2014
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international calls are blocked

Hi,

I switched from prepay to pay monthly, now it seems my international calls are blocked. Please unblock. Thanks!  

I have tried to dial # 330 * but number is unavailable

I'm on  Vodafone Red Essentials + 200 international minutes

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Message 1 of 39 (7,554 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: international calls are blocked

Hiya,

That's all fixed up for you now.

 

Thanks,

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Message 2 of 39 (7,548 Views)
Poster
Posts: 2
Registered: ‎05-01-2014

Re: international calls are blocked

Thanks Daz all working

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Message 3 of 39 (7,544 Views)
Poster
Posts: 6
Registered: ‎09-01-2014

Re: international calls are blocked

Posted from Apple iPad
Hi Daz
Same problem in my new toy, I can call only on Irish numbers.
Regards Lukas
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Message 4 of 39 (7,523 Views)
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Registered: ‎10-08-2009

Re: international calls are blocked

Hiya,
This is sorted for you now too.

 

Thanks,

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Message 5 of 39 (7,506 Views)
Poster
Posts: 6
Registered: ‎09-01-2014

Re: international calls are blocked

Posted from Apple iPad
Thanks mate it is works now.
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Message 6 of 39 (7,507 Views)
Poster
Posts: 8
Registered: ‎20-01-2014

Re: international calls are blocked

Posted from Samsung GT-I9300
Hi Daz!

Same problem here I can call Irish numbers only. Just switched to Vodafone last week.
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Message 7 of 39 (7,487 Views)
Posts: 22,099
Topics: 48
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Registered: ‎10-08-2009

Re: international calls are blocked

That's now fixed for you, it just needs a restart.

 

Thanks,

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Message 8 of 39 (7,471 Views)
Poster
Posts: 2
Registered: ‎21-01-2014

Re: international calls are blocked

Hi!

I have the same problem now. I can not make international calls. Please help.

Piotr.

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Message 9 of 39 (7,466 Views)
Poster
Posts: 8
Registered: ‎20-01-2014

Re: international calls are blocked

Thank you, is working now.

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Message 10 of 39 (7,463 Views)
Posts: 22,099
Topics: 48
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Registered: ‎10-08-2009

Re: international calls are blocked

Piotr, you're good to go now.

 

Thanks, 

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Message 11 of 39 (7,447 Views)
Poster
Posts: 7
Registered: ‎26-01-2014

Re: international calls are blocked

Hi!

I have the same problem now. I can not make international calls. Please help. TOMMI
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Message 12 of 39 (7,423 Views)
Posts: 22,099
Topics: 48
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Registered: ‎10-08-2009

Re: international calls are blocked

If you'd like to restart your phone, you'll be able to make those calls.

 

Thanks,

Learn all about our new forum, right here .
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Message 13 of 39 (7,413 Views)
Poster
Posts: 1
Registered: ‎20-10-2014

Re: international calls are blocked

Hi,

 

Bit of a thread bump, but doesn't really require one of its own threads.

 

I'm having the same problem encountered above with regards international calling, is there any chance anyone could sort this out for me soon, really need to get this sorted quickly!

 

Thank you,

 

Jeff

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Message 14 of 39 (5,220 Views)
Moderator (Retired)
Posts: 202
Registered: ‎24-09-2014

Re: international calls are blocked

Hi there,

I have reviewed your account and unfortunately only the named account contact would be able to authorise us to activate this for you.

Regards,
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Message 15 of 39 (5,213 Views)
Poster
Posts: 5
Registered: ‎08-07-2011

Re: international calls are blocked

Posted from HTC M7
Hi,
Can you please unblock international calls for me.
Thank you.
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Message 16 of 39 (4,107 Views)
Moderator (Retired)
Posts: 246
Registered: ‎24-09-2014

Re: international calls are blocked

Hi bottleofbread

 

Thank you for contacting us. If you could power cycle your phone by turning it off and back on you are good to go to make international calls.

 

Thanks,

Sharon

 

 

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Message 17 of 39 (4,087 Views)
Poster
Posts: 5
Registered: ‎08-07-2011

Re: international calls are blocked

Posted from HTC M7
Sharon,
That's working now, thank you!
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Message 18 of 39 (4,081 Views)
Moderator (Retired)
Posts: 246
Registered: ‎24-09-2014

Re: international calls are blocked

Hi bottleofbread

 

Great stuff! Thank you for letting us know.

 

Enjoy the rest of your day :-)

 

Thanks,

Sharon

 

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Message 19 of 39 (4,076 Views)
Poster
Posts: 2
Registered: ‎01-11-2014

Re: international calls are blocked

Posted from Apple iPhone
Hi,
I am having the same problem, Can you unblock international calls for me.
Thanks in advance,
Brendan.
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Message 20 of 39 (3,765 Views)