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Poster
Posts: 4
Registered: 2 weeks ago

Unlock iPhone

Posted from Apple iPhone
Hey I recently got my phone unlocked online from vodaphone but it does not seem to be unlocked I’m travelling to Abu Dhabi on Sunday for the future need it done by then,I’m a valuable vodaphone customer?

Kind Regards
Antoinette Doherty
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Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Unlock iPhone

Hi Antoinette,

 

Can you please confirm if you have completed the steps below?

 

After you get the code insert your Vodafone SIM card and follow these steps carefully

  • Power on your iPhone.
  • Connect your iPhone to iTunes.
  • Click Restore and a message will pop up asking if you want to Back Up. If you choose to continue this will save your information and make sure that you don't lose anything important.
  • Restore your iPhone.
  • When your iPhone is restored it will become unlocked. You can then restore the saved back-up onto your iPhone.

 

Thanks,

Ashling

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Poster
Posts: 4
Registered: 2 weeks ago

Re: Unlock iPhone

hey aisling

 

i did not remove my sim card before hand is that necessary

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Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Unlock iPhone

In order to unlock your handset successfully, you will be required to follow the above steps exactly. If you have followed the unlock steps correctly and you continue to experience issues, please get in touch with us here and we can look into this in further detail.

 

Thanks,

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Poster
Posts: 4
Registered: 2 weeks ago

Re: Unlock iPhone

Posted from Apple iPhone
Thanks Aisling I’ve managed to unlock it

Kind Regards
Antoinette
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Moderator
Posts: 2,740
Registered: ‎01-11-2016

Re: Unlock iPhone

That's great to hear, if you require any further assistance, please get in touch.

 

Thanks,

Ashling

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Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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