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Registered: ‎30-09-2014
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Unknown calls iphone 6.

Posted from Apple iPhone
Hi,

Since I upgraded to an iphone 6, all of my incoming calls are coming up as 'Unknown' caller even though the caller is in my phone contact list. I know it's not the incoming call Id because they show up on other phones.

Can you help me with this please, I hate answering unknown numbers?

Thanks,
Niamh
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Message 1 of 51 (46,741 Views)
Moderator (Retired)
Posts: 487
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Hi @ngaughan,

I have refreshed some of the settings for your phone. Could you please try turning the phone off and on again? The issue should be resolved now.

Thanks.
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Message 2 of 51 (46,196 Views)
Poster
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Registered: ‎30-09-2014

Re: Unknown calls iphone 6.

Posted from Apple iPhone
Thanks Darren, it's all fixed now!
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Message 3 of 51 (46,188 Views)
Moderator (Retired)
Posts: 487
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Not a bother @ngaughan, have a nice day!
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Message 4 of 51 (46,185 Views)
Poster
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Registered: ‎24-12-2014

Re: Unknown calls iphone 6.

Posted from Apple iPad
Hi, I am having the same issue. You might advise how I can resolve.

Thanks so much
Eadine
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Message 5 of 51 (45,019 Views)
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Registered: ‎10-08-2009

Re: Unknown calls iphone 6.

Hi there,
Just restart your phone and you'll be good to go.

Thanks,

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Message 6 of 51 (44,981 Views)
Poster
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Registered: ‎24-12-2014

Re: Unknown calls iphone 6.

Posted from Apple iPhone
Thank you!
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Message 7 of 51 (44,956 Views)
Moderator (Retired)
Posts: 487
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Let us know if there is anything else we can help with @EHickey.

Thanks.
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Message 8 of 51 (44,886 Views)
Poster
Posts: 2
Registered: ‎18-01-2015

Re: Unknown calls iphone 6.

I have the same issue - can you fix it?

Thanks

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Message 9 of 51 (44,071 Views)
Poster
Posts: 2
Registered: ‎19-01-2015

Re: Unknown calls iphone 6.

Posted from Apple iPhone
Hi guys, I am having the same problem, can this be fixed for me please?
Thanks so much
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Message 10 of 51 (44,024 Views)
Moderator (Retired)
Posts: 246
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Good afternoon soriain,

 

I have refreshed some of the settings for your phone. Could you please try turning the phone off and on again?The issue should be resolved now.

Thanks,

Sharon

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Message 11 of 51 (44,021 Views)
Moderator (Retired)
Posts: 246
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Good afternoon, 

 

I have refreshed some of the settings for your phone. Could you please try turning the phone off and on again?The issue should be resolved now.

Thanks,

Sharon

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Message 12 of 51 (44,020 Views)
Poster
Posts: 2
Registered: ‎19-01-2015

Re: Unknown calls iphone 6.

Thank you Sharon, that's fixed now!

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Message 13 of 51 (44,018 Views)
Moderator (Retired)
Posts: 246
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Good morning, 

 

Great news! Thank you for letting us know :-)

 

Thanks,

Sharon

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Message 14 of 51 (43,983 Views)
Poster
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Registered: ‎18-01-2015

Re: Unknown calls iphone 6.

Thanks - that's working now

Best

Seán

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Message 15 of 51 (43,961 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Unknown calls iphone 6.

Good stuff, just drop us a line if you need anything else.

Thanks,

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Message 16 of 51 (43,853 Views)
Poster
Posts: 4
Registered: ‎11-02-2015

Re: Unknown calls iphone 6.

hi!

i have the sam issue on my iPhone 5, can u help me somehow?

thanks

 

 

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Message 17 of 51 (42,677 Views)
Moderator (Retired)
Posts: 1,726
Registered: ‎24-09-2014

Re: Unknown calls iphone 6.

Hi,

 

That's sorted for you now. Just switch the phone off and back on to reset and you're good to go.

 

regards

 

Sean

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Message 18 of 51 (42,652 Views)
Poster
Posts: 4
Registered: ‎11-02-2015

Re: Unknown calls iphone 6.

thanks!its working!

 

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Message 19 of 51 (42,649 Views)
Poster
Posts: 1
Registered: ‎12-02-2015

Re: Unknown calls iphone 6.

I am experiencing the same problem - can you advise ? 

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Message 20 of 51 (42,626 Views)