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Posts: 6
Registered: ‎30-06-2015
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Text messages won't deliver ..please help!!

Posted from Apple iPhone
I have an iPhone 4s and all off a sudden my text messages won't send. I can receive messages, I can send and receive calls but when I try to send a message it won't deliver. I have €15 credit and I still have a good couple of days left of my unlimited texts. I've literally tried everything and don't know what else to do...how do fix this?
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Message 1 of 22 (7,523 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Text messages won't deliver ..please help!!

Hi there,

If you private message (via the link in my signature) over the below info, I can ask the networks team to look into this for you?

Mobile number:
Alternative contact number:
Link to your thread or post:
Send a text message to yourself, then note the date and time here:
Make and model of phone:
Does the issue persist if you switch to 2G mode:
Are there any other Vodafone customers affected (and their numbers if possible):

Thanks,



Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 2 of 22 (7,395 Views)
Poster
Posts: 6
Registered: ‎30-06-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPhone
Okay thanks just sent the private message there Smiley Happy
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Message 3 of 22 (7,389 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Text messages won't deliver ..please help!!

Good stuff, tech support are following up on this.

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 4 of 22 (7,377 Views)
Poster
Posts: 6
Registered: ‎30-06-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPhone
Grand because it's still not working Smiley Sad
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Message 5 of 22 (7,370 Views)
Poster
Posts: 6
Registered: ‎30-06-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPhone
Sorry to post here again but my problem still hasn't been resolved and it's been ages .. I still can't send messages and it's really annoying because now my free texts are all wasted since I can't use them 😑😞
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Message 6 of 22 (7,317 Views)
Posts: 22,099
Topics: 48
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Registered: ‎10-08-2009

Re: Text messages won't deliver ..please help!!

Hi there,
Could you go to settings > reset > reset all settings, then restart the phone.
Once that's done, could you dial *5005*7672*+35387699989# - which should confirm the SMS facility is active.

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 7 of 22 (7,308 Views)
Poster
Posts: 6
Registered: ‎30-06-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPhone
Hey Daz,
Ahh finally have my sms fixed thank you so much ... All my free texts are up though ah well glad to be able to text again haha Smiley Happy
Again thank you.
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Message 8 of 22 (7,298 Views)
Posts: 22,099
Topics: 48
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Registered: ‎10-08-2009

Re: Text messages won't deliver ..please help!!

Good stuff, thanks for letting me know.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 9 of 22 (7,289 Views)
Poster
Posts: 9
Registered: ‎25-09-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPad

Hello there, I am having the same problem, my messages won't send to anyone, I can receive messages no phone calls but I can't send messages, I have reset my phone a couple of times and my iMessage still isn't working what do I do?

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Message 10 of 22 (7,138 Views)
Moderator
Posts: 1,639
Registered: ‎14-09-2015

Re: Text messages won't deliver ..please help!!

Hi there,

Have you only been experiencing this issue since yesterday or has it been ongoing for longer? It appears that you currently have no credit left on your account & your top up offer expired on the 23rd of September.

Thanks.
Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 11 of 22 (7,132 Views)
Poster
Posts: 9
Registered: ‎25-09-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPad

I have topped up my phone by €20 and I have received a message saying that I will not get free texts to any network for the next 30 days and it's still not working

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Message 12 of 22 (7,127 Views)
Poster
Posts: 9
Registered: ‎25-09-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPad
That I will now get free texts to any network for the next 30 days and it's still not working
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Message 13 of 22 (7,126 Views)
Poster
Posts: 9
Registered: ‎25-09-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPad

Hello??? Will someone help me please

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Message 14 of 22 (7,118 Views)
Moderator
Posts: 1,639
Registered: ‎14-09-2015

Re: Text messages won't deliver ..please help!!

Hi there,

If you private message (via the link in my signature) over the below info, I can ask the networks team to look into this for you if you are still experiencing an issue?

Mobile number:
Alternative contact number:
Link to your thread or post:
Send a text message to yourself, then note the date and time here:
Make and model of phone:
Does the issue persist if you switch to 2G mode:

Thanks.
Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 15 of 22 (7,071 Views)
Poster
Posts: 9
Registered: ‎25-09-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPad
Was my information help me?
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Message 16 of 22 (7,054 Views)
Poster
Posts: 6
Registered: ‎30-06-2015

Re: Text messages won't deliver ..please help!!

  • heya try this , coz this is what i was told to do and it worked straight away for me 
  • go to settings > reset > reset all settings, then restart the phone.
    Once that's done,  dial *5005*7672*+35387699989# - which should confirm the SMS facility is active.
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Message 17 of 22 (7,022 Views)
Poster
Posts: 9
Registered: ‎25-09-2015

Re: Text messages won't deliver ..please help!!

Posted from Apple iPad

It worked!!!! Thank you so much whoever you are!!!

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Message 18 of 22 (7,017 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Text messages won't deliver ..please help!!

Thanks for letting us know.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 19 of 22 (6,922 Views)
Poster
Posts: 2
Registered: 2 weeks ago

Re: Text messages won't deliver ..please help!!

Hi everyone, i also cant send texts yet i Have tried calling *5005*7672*+3587699989 and the hash chracter yet it shows the following:  

 

Setting Succeded 

Service Centre Address

No Address

 

could some one please help me solve this, thanks 

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Message 20 of 22 (548 Views)