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Poster
Posts: 1
Registered: ‎18-04-2017

Iphone 6 incoming calls show unknown

Posted from Apple iPhone

Since I upgraded to an iphone 6, all of my incoming calls are coming up as 'Unknown' caller even though the caller is in my phone contact list. I know it's not the incoming call Id because they show up on other phones? Please help!!

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Message 1 of 6 (1,494 Views)
Contributor
Posts: 239
Registered: ‎31-01-2015

Re: Iphone 6 incoming calls show unknown

Hello,

 

Restart your phone and see if that works. If not, send a PM to Ashling or Daz and ask them to refresh your phone settings on their end.

 

Make sure to include the following when you PM them:

 

Mobile number:

Address:

Date of birth:

A number you'd regularly call from your mobile:

Link to this thread or post:

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Message 2 of 6 (1,428 Views)
Moderator
Posts: 4,707
Registered: ‎01-11-2016

Re: Iphone 6 incoming calls show unknown

Hi there,

 

That would be me, if you private message over the details listed above, I can look into this for you?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 3 of 6 (1,422 Views)
Poster
Posts: 1
Registered: ‎10-09-2018

Re: Iphone 6 incoming calls show unknown

Posted from Apple iPhone
Hi, I upgraded my phone at the weekend and all my calls are coming in as unknown but if they text me I can see who it’s from. Thanks
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Message 4 of 6 (303 Views)
Posts: 7,675
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Registered: ‎09-11-2012

Re: Iphone 6 incoming calls show unknown

Mods need to tweak your account when on later. They may need some info so check back later today.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 5 of 6 (299 Views)
Moderator
Posts: 4,707
Registered: ‎01-11-2016

Re: Iphone 6 incoming calls show unknown

Hi there,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 6 of 6 (296 Views)