01-10-2013 08:36 AM
Alternatively ring 1907 as you are billpay from your old phone or landline.
Once you get through to an operator / advisor. (Easiest way is when you get to the four options automated section choose option 3, check for upgrade. Then press 4 and you should get through to an advisor).
Explain to them what you have done and that you may need to activate your new sim. They will ask for the digits written on the sim card - give that to them, and they should be able to activate it there and then.
Put the micro sim back into the S4 and power on. You should hopefully be sorted then
Best of luck, MRU
01-10-2013 12:41 PM
If you private message (via the link in my signature) over the below info, I can look into this for you?
SIM card number:
Date of birth:
Link to this thread:
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.