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Poster
Posts: 3
Registered: ‎29-03-2017
Accepted Solution

Vodafone Protect Blocked Phone

I tried to uninstall the app and it immediately blocked my phone. My local Vodafone store said to contact customer care. Hope this is the right way to go about it

 

Thanks

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Moderator
Posts: 4,757
Registered: ‎01-11-2016

Re: Vodafone Protect Blocked Phone

Hi there,

Can you confirm if your handset is asking for your Vodafone Protect PIN or if you require your PUK code?

Thanks,

Ashling

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To send me a private message, simply click here
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Message 2 of 4 (793 Views)
Poster
Posts: 3
Registered: ‎29-03-2017

Re: Vodafone Protect Blocked Phone

It is asking for my pin. I have 5 attemps left but didnt want to risk it. The guy at the store mentioned a master pin?

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Moderator
Posts: 4,757
Registered: ‎01-11-2016

Re: Vodafone Protect Blocked Phone

No problem at all, I have sent you the unlock PIN for your handset through private message. If you need anything else, please get in touch.

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 4 of 4 (788 Views)