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Posts: 1
Registered: 2 weeks ago

Unlock SIM Network Alcatel Idol 4

Hi,

 

I had a Smart Mini 7, according to MyVodafone space, and I was offered an Alcatel Idol . I was given a code to unlock the phone by the former proprietary, but it did not work. I have done multiple combinations, thinking it was the PUK, the PIN or other things that I was asked, and.... I am at my last attempt before locking! Yes I know, I should have found this forum before.

 

How can I do to have my SIM working on this new phone?

 

Many thanks.

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Registered: ‎09-11-2012

Re: Unlock SIM Network Alcatel Idol 4

If you got the phone second hand from someone else then only the previous owner can request the unlock code for security reasons.

How did you come by the phone? Was it a work phone?
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Posts: 51
Registered: 2 weeks ago

Re: Unlock SIM Network Alcatel Idol 4

Hi there,

 

Cookie would be correct in advising that only the Vodafone customer, who was the original owner of the handset, can request the unlock code.

 

Thanks,

Liam

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