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Posts: 3
Registered: ‎10-08-2016

Trouble registering tablet and phone on Vodafone TV app

Posted from Google Nexus 9

Hi, I recently got Vodafone TV and  am trying to register a tablet and phone on the app but keep getting message "Can't register device. IP address blocked". IP address is not blocked and have never attempted to block it. Tablet is a Nexus 9 and phone is a Nexus 4. Any help would b appreciated. Thks.

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Registered: ‎09-11-2012

Re: Trouble registering tablet and phone on Vodafone TV app

You're not using a VPN on the device are you?
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Registered: ‎10-08-2016

Re: Trouble registering tablet and phone on Vodafone TV app

Posted from Google Nexus 9

No VPN

 

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Registered: ‎10-08-2009

Re: Trouble registering tablet and phone on Vodafone TV app

Hi there,

If you private message (via the link in my signature) over the below info, we can look into this for you?

Mobile number:
CRN:

Address:

Date of birth:

Link to your thread or post:

 

Thanks

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
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Registered: ‎10-08-2016

Re: Trouble registering tablet and phone on Vodafone TV app

Posted from Google Nexus 9

Started working today on both devices. No idea why. Thanks.

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Posts: 21,900
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Registered: ‎10-08-2009

Re: Trouble registering tablet and phone on Vodafone TV app

Thanks for letting me know.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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