a week ago
Please dont post private information on a public forum as it is a security risk. It is also against forum rules. Instead Private message a moderator.
Mods wont be back until tomorrow to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone