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Posts: 2
Registered: ‎23-08-2018

Cannot access self service

Hi, I tried to use the 1907 number but it kept telling me I need a 4-digit number and that my old one of the last 4 digits of my account number is no longer active. It told me to log onto "my vodafone" to get it but I cannot find it nor ask for it from support as your support service option is useless. Can you please help me?

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Posts: 352
Registered: ‎07-06-2018

Re: Cannot access self service

Hi there,


If you private message (via the link in my signature) over the below info, I can look into this for you?


Mobile/ Account number:


Date of birth:

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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