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Poster
Posts: 2
Registered: ‎23-09-2014

Re: Age restrictions

please remove the age restriction on my phone,thank you

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Message 141 of 187 (3,560 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Age restrictions

Hi there,
Could you restart and try it now?

Thanks,

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Message 142 of 187 (3,534 Views)
Poster
Posts: 2
Registered: ‎13-02-2012

Re: Age restrictions

Posted from Apple iPhone
Hi I am getting a age restriction while trying to use safari or watch YouTube videos while using mobile internet. I am a bill pay costumer and unfortunately well over the age of 18. Can you help please. James.
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Message 143 of 187 (3,001 Views)
Moderator (Retired)
Posts: 1,726
Registered: ‎24-09-2014

Re: Age restrictions

Hi James,

 

That should be sorted out for you now. Just restart your phone to complete the process.

 

Regards

 

Sean

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Message 144 of 187 (2,984 Views)
Poster
Posts: 2
Registered: ‎13-02-2012

Re: Age restrictions

Posted from Apple iPhone
Thank you very much Sean. I'm back on line again. It's a god idea from Vodafone to lock websites until the owner proofs they are over 18. All phones should be locked until I'd is shown. It would reduce kids watchin things they shouldn't.
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Message 145 of 187 (2,980 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Age restrictions

Hi there,
That's exactly why we do this - we want to make sure that youngsters (and other folks who choose not to view certain types of material) are protected from seeing something they shouldn't.

Thanks,

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Message 146 of 187 (2,978 Views)
Poster
Posts: 1
Registered: ‎30-10-2014

Re: Age restrictions

Posted from Apple iPhone
Hi just wondering if one of you guys might help my internet is saying ive an restriction on it and
I can't look at you tube and I'm restricted from web pages ...

Could this be fixed as I did show my proof of age when I signed contract

King regards Eliz
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Message 147 of 187 (2,968 Views)
Moderator (Retired)
Posts: 1,726
Registered: ‎24-09-2014

Re: Age restrictions

Hi there Eliz,

 

I've removed the age cap for you. Just restart your phone and you'll be good to go.

 

Regards

 

Sean

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Message 148 of 187 (2,909 Views)
Poster
Posts: 2
Registered: ‎17-11-2014

Re: Age restrictions

Posted from Apple iPhone
Please remove it from my account
Thx
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Message 149 of 187 (2,718 Views)
Moderator (Retired)
Posts: 1,726
Registered: ‎24-09-2014

Re: Age restrictions

Hi there zterenyi,

 

That's done for you now. Just restart the phone and you'll be good to go.

 

Regards

 

Sean

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Message 150 of 187 (2,713 Views)
Poster
Posts: 2
Registered: ‎23-03-2011

Re: Age restrictions

hi can you lift age restriction please

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Message 151 of 187 (2,530 Views)
Moderator (Retired)
Posts: 1,726
Registered: ‎24-09-2014

Re: Age restrictions

Hi there,

 

That's been done for you now. Just restart your phone and you'll be good to go.

 

Regards

 

Sean

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Message 152 of 187 (2,527 Views)
Poster
Posts: 1
Registered: ‎11-04-2011

Re: Age restrictions

Posted from Apple iPhone
Can you re remove the age restriction form my profile
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Message 153 of 187 (2,345 Views)
Moderator (Retired)
Posts: 1,726
Registered: ‎24-09-2014

Re: Age restrictions

Hi there,

 

That's been done for you now, just restart the phone and you're all set.

 

Regards

 

Sean

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Message 154 of 187 (2,327 Views)
Poster
Posts: 3
Registered: ‎10-09-2014

Re: Age restrictions

Posted from Apple iPhone
Hi, could I get the age restriction lifted please? Thanks a mill!
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Message 155 of 187 (2,120 Views)
Moderator (Retired)
Posts: 487
Registered: ‎24-09-2014

Re: Age restrictions

Hey @anig,

Not a bother, I have removed the restrictions for you, please turn your phone off and back on again to implement the change.

Thanks.
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Message 156 of 187 (2,112 Views)
Poster
Posts: 6
Registered: ‎06-01-2015

Re: Age restrictions

Could you please remove age restriction, thanks

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Message 157 of 187 (2,026 Views)
Poster
Posts: 1
Registered: ‎07-01-2015

Re: Age restrictions

Hi Can you please lift the age restriction from my account!!

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Message 158 of 187 (2,024 Views)
Moderator (Retired)
Posts: 487
Registered: ‎24-09-2014

Re: Age restrictions

Hi @farrandeel ,

 

That should be you good to go now, just restart your device to implement the change.

 

Thanks.

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Message 159 of 187 (2,021 Views)
Moderator (Retired)
Posts: 487
Registered: ‎24-09-2014

Re: Age restrictions

Hi @fittonm ,

 

The same has been done for you, just do a power cycle and you can then work away.

 

Thanks.

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Message 160 of 187 (2,019 Views)