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Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Age restrictions

Hiya,
The number you have registered here seems to be set up correctly - could you let me know if you can access facebook.com?

 

Thanks,

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Message 101 of 187 (6,482 Views)
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Posts: 1
Registered: ‎14-04-2014

Re: Age restrictions

Please remove age restriction. Thanks you

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Message 102 of 187 (6,133 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Age restrictions

Hiya,
There's no age restriction I can find on your account - was this already removed for you?

Thanks,

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Message 103 of 187 (6,054 Views)
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Posts: 4
Registered: ‎03-05-2014

Re: Age restrictions

Posted from Apple iPhone
Hi, I am having this issue, can I get this removed please? Thank you.
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Message 104 of 187 (5,658 Views)
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Posts: 2
Registered: ‎05-07-2012

Re: Age restrictions

Posted from Apple iPhone
Hi Sadiq, I'm a billpay customer for 3years and well over 18 but cannot access
YouTube or anything suggestive of an adult theme including a search for pregnancy
Websites for my wife huh!! Thanks
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Message 105 of 187 (5,637 Views)
Posts: 7,670
Topics: 54
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Registered: ‎09-11-2012

Re: Age restrictions

A mod can sort this out for you on Tuesday.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 106 of 187 (5,629 Views)
Poster
Posts: 1
Registered: ‎18-07-2010

Re: Age restrictions

Please remove age restriction, thank you

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Message 107 of 187 (5,606 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Age restrictions

Hi folks,
That's fixed for all of you.

Thanks,

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Message 108 of 187 (5,583 Views)
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Posts: 1
Registered: ‎11-06-2014

Re: Age restrictions

[ Edited ]

Hi Can you remove the restriction for me please. Thanks

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Message 109 of 187 (5,034 Views)
Moderator
Posts: 386
Registered: ‎01-05-2014

Re: Age restrictions

Hi there,

That's sorted for you now.
You just need to power cycle your phone.

Thanks
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Message 110 of 187 (5,017 Views)
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Posts: 3
Registered: ‎16-06-2014

Re: Age restrictions

Posted from Apple iPhone
Hi I was in a shop Vodafone for age restriction I show the id and no internet
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Message 111 of 187 (4,954 Views)
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Posts: 3
Registered: ‎16-06-2014

Re: Age restrictions

Posted from Apple iPhone
Please remove age restriction tnks
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Message 112 of 187 (4,953 Views)
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Posts: 3
Registered: ‎16-06-2014

Re: Age restrictions

Posted from Apple iPhone
Please remove age restriction tanks
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Message 113 of 187 (4,953 Views)
Moderator
Posts: 386
Registered: ‎01-05-2014

Re: Age restrictions

Hi there,

There doesn't appear to be a restriction on your account. Can you power-cycle and re try this please?

Thanks
Danielle
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Message 114 of 187 (4,900 Views)
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Posts: 1
Registered: ‎20-06-2014

Re: Age restrictions

Posted from Generic Android
Hi
I have the same situation, would you please remove the restriction

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Message 115 of 187 (4,879 Views)
Moderator
Posts: 386
Registered: ‎01-05-2014

Re: Age restrictions

Hi there,

That should be working for you now.
Can you power-cycle your phone and test this please?

Thanks
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Message 116 of 187 (4,874 Views)
Poster
Posts: 2
Registered: ‎07-01-2011

Re: Age restrictions

Posted from Samsung GT-P3100

Hi, im having the same trouble. Could you please remove the age restriction from my account? Thanks.

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Message 117 of 187 (4,828 Views)
Moderator
Posts: 172
Registered: ‎08-05-2014

Re: Age restrictions

Hi

@Cynthia All Bill Pay customers can change the age profile in their MyVodafone account, however because you are a Pay As You Go customer, you will need to call into a Vodafone store and produce one form of photo ID to get this setting amended on your account.

Thanks,
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Message 118 of 187 (4,797 Views)
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Posts: 4
Registered: ‎27-08-2013

Re: Age restrictions

Please remove age restrictions on my phone please

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Message 119 of 187 (4,594 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Age restrictions

Sure thing, that's done for you now.

Thanks,

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Message 120 of 187 (4,577 Views)