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Posts: 2,766
Topics: 112
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Registered: ‎05-08-2009

Re: Age restrictions

You need to PM (Daz or Paul) a moderator the following details

 

Name

Address

Phone Number 

Date of Birth

Link to this thread

 

They'll remove the block for you tomorrow.

The day of idiots is upon us!!!!
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Message 21 of 187 (6,823 Views)
Poster
Posts: 2
Registered: ‎26-03-2013

Re: Age restrictions

Posted from Samsung GT-I9000
Its already gone. Cant understand why this was even implemented in the first place since im bill pay and av this number active since 2000 in the days of Eircell. Jus appeared all of a sudden this evening. At least it's sorted now tho I would like to think that nothing else will b changed in my account in future without my express authorisation!
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Message 22 of 187 (6,822 Views)
Posts: 3,516
Topics: 50
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Registered: ‎14-06-2009

Re: Age restrictions


Pete2k wrote:
Its already gone. Cant understand why this was even implemented in the first place since im bill pay and av this number active since 2000 in the days of Eircell. Jus appeared all of a sudden this evening. At least it's sorted now tho I would like to think that nothing else will b changed in my account in future without my express authorisation!

 

Did you make any changes to your personal details online recently?

 

Everytime i do an address update, this happens as a result but i am able to go back into my profile and set it back again without issue!

digi-expert.JPG 

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Message 23 of 187 (6,818 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Age restrictions

Hiya,

Thanks for letting us know - do shout if there's anything else you need looking into though.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 24 of 187 (6,815 Views)
Poster
Posts: 2
Registered: ‎18-04-2013

Re: Age restrictions

Hello,

 

I have an age restriction message popping up on my mobile device and I am a bill pay customer.

Could you please remove the block?

 

Many thanks

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Message 25 of 187 (6,612 Views)
Poster
Posts: 1
Registered: ‎22-04-2013

Re: Age restrictions

Hello, I am bill payer and got an age restrcition please have it removed, thank You.

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Message 26 of 187 (6,567 Views)
Posts: 2,766
Topics: 112
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Registered: ‎05-08-2009

Re: Age restrictions

See the 1st post in this thread on how to get the block removed.
The day of idiots is upon us!!!!
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Message 27 of 187 (6,566 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Age restrictions

Hiya folks,

This should be fixed for you within 48 hours.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 28 of 187 (6,561 Views)
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Posts: 1
Registered: ‎23-04-2013

Re: Age restrictions

Posted from HTC Amaze 4G
Please remove age restrictions ...
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Message 29 of 187 (6,539 Views)
Posts: 22,099
Topics: 48
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Registered: ‎10-08-2009

Re: Age restrictions

Hiya,

That should be fixed now, could you restart and let me know please?

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 30 of 187 (6,494 Views)
Poster
Posts: 2
Registered: ‎18-04-2013

Re: Age restrictions

Hi Daz,

My restriction has not been removed as of yet. Do I need to send you a PM with my details?

Thanks

 

Fabrice

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Message 31 of 187 (6,440 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Age restrictions

Could you try it one more time for me please?

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 32 of 187 (6,336 Views)
Poster
Posts: 3
Registered: ‎11-05-2013

Re: Age restrictions

Posted from HTC PJ83100
Please remove age restriction, thanks
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Message 33 of 187 (6,312 Views)
Valued Poster
Posts: 2,383
Registered: ‎18-10-2012

Re: Age restrictions

Hi there maciektok,

If you are a bill-payer a moderator can remove it tomorrow ,if you are a pay as you go customer you will have to go in-store to get the restriction removed and you will need some ID too like drivers licence,passport or a ID Card.

Thanks,
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Message 34 of 187 (6,299 Views)
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Posts: 3
Registered: ‎11-05-2013

Re: Age restrictions

Posted from HTC PJ83100
Hey. Yes I'm a bill payer. Thanks
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Message 35 of 187 (6,293 Views)
Valued Poster
Posts: 2,383
Registered: ‎18-10-2012

Re: Age restrictions

Hi there maciektok,

A Community Manager will be able to remove the restriction Smiley Happy

Thanks,
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Message 36 of 187 (6,285 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Age restrictions

There we go, it's all sorted for you now.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 37 of 187 (6,270 Views)
Poster
Posts: 1
Registered: ‎18-05-2013

Re: Age restrictions

Please remove the age restriction on my phone

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Message 38 of 187 (6,266 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Age restrictions

Hiya,

That's done for you now.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 39 of 187 (6,256 Views)
Poster
Posts: 9
Registered: ‎26-05-2013

Re: Age restrictions

Posted from Apple iPhone
Can you remove age restrictions from my profile please
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Message 40 of 187 (6,249 Views)