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Posts: 2
Registered: ‎06-06-2012

Cannot get coverage in North America

Hi,

I'm in North America for the summer, currently in Canada. I've been here for a week and can't get coverage on my nokia 1616. I need to be able to use my hone. Any advice?

Dave
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Moderator (Retired)
Posts: 2,454
Registered: ‎11-05-2012

Re:Cannot get coverage in North America


Hi,

I'm in North America for the summer, currently in Canada. I've been here for a week and can't get coverage on my nokia 1616. I need to be able to use my hone. Any advice?

Dave


Hi David,

There was a problem with the way you were set up here. I just set you up correctly. Can you restart your phone and test again please?

Thanks
Colm
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Poster
Posts: 2
Registered: ‎06-06-2012

Re:Cannot get coverage in North America

Hi Colm,

Thanks for getting back to me. My phone is still not working. It does not selet a network automatically and if i try to do it manually it say's "no network found". Is there anything else i can try?

Cheers.

Dave






Hi David,

There was a problem with the way you were set up here. I just set you up correctly. Can you restart your phone and test again please?

Thanks
Colm
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Poster
Posts: 1
Registered: a month ago

Re: Cannot get coverage in North America

Hi 

I cannot get access to any network in the DC / Virginia region

when i search for net works the reply is that the network is too busy to connect

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Posts: 6,156
Topics: 54
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Solutions: 163
Registered: ‎09-11-2012

Re: Cannot get coverage in North America

What device specifically do you have? What plan are you on? Has roaming worked for you before?
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Moderator
Posts: 1,611
Registered: ‎01-11-2016

Re: Re:Cannot get coverage in North America

Hi there,

As you are using the Vodafone Smart 4 turbo, you should connect to 3G and connect to the AT&T network

Can you please go to settings - more - mobile networks - network mode and select wcdma (3g) or auto mode?

I have also included some links below that can offer you some further information on roaming in the USA.

https://www.att.com/esupport/article.html#!/wireless/KM1084805

http://www.gsmarena.com/vodafone_smart_4_turbo-6507.php

http://www.gsmarena.com/network-bands.php3?sCountry=United+States

Thanks,

Ashling

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