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Posts: 4
Registered: a week ago

Deletion of my forum account

Posted from Generic Android 2.0

Can someone from Vodafone tell me why my previous account for the forum has been deleted? I've had the account for 9 years and all of a sudden this has been deleted and I'm not able to access the account and had to set up a new one.

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Message 1 of 7 (108 Views)
Posts: 22,097
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Registered: ‎10-08-2009

Re: Deletion of my forum account

Hi there,
The account is still active: https://community.vodafone.ie/t5/user/viewprofilepage/user-id/1089

Have you reset your password - what happens when you try to log in with your username and new password?

Thanks,

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Message 2 of 7 (106 Views)
Poster
Posts: 4
Registered: a week ago

Re: Deletion of my forum account

Posted from Generic Android 2.0

I don't get a link when requesting the new password

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Message 3 of 7 (104 Views)
Posts: 7,441
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Registered: ‎09-11-2012

Re: Deletion of my forum account

It shouldn't be gone.EJ. Did you try using the "forgot my password" with your original email address? That's what I had to do.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 4 of 7 (105 Views)
Poster
Posts: 4
Registered: a week ago

Re: Deletion of my forum account

Posted from Generic Android 2.0

I was also able to sign up for a new account with my old email address it's very weird. The request new password doesn't send me the link

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Posts: 3,462
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Registered: ‎14-06-2009

Re: Deletion of my forum account

Was a little worried there myself trying to get on through the usual method without any success.

 

Forgot password worked a charm though thankfully.

 

Evil - an of your older email addresses receive anything when you hit the forgot password link?

digi-expert.JPG 

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Message 6 of 7 (94 Views)
Poster
Posts: 4
Registered: a week ago

Re: Deletion of my forum account

I've used the same email address from day 1 haven't changed it. Don't get any links to reset password for my original account only get it for the new one.

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Message 7 of 7 (28 Views)