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Posts: 1
Registered: ‎26-12-2013

Couldnt access my Birthday offer :(

HI There, i recieved a txt from vodafone two days ago telling me to log on to my vodafone app and go to offers to avail of a complimentary 20 euro credit for my Birthday. I was so happy i immediately tried ro log on with my phone but i kept getting a message saying vodafone are carrying out mainteanance?? So then i logged onto my vodafone on my computer and could not find the offer? I would really appreciate if someone could get back to me as i have been trying for two days to avail of this offer and i dont thonk it is fair that i lose out becasue the app is not working on phones correctly. Please can you help with this. 

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Posts: 4,713
Registered: ‎01-11-2016

Re: Couldnt access my Birthday offer :(

Hi there,

 

If you could private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Can you also provide us with a screen shot of the birthday offer SMS you received to ecare_ie@vodafone.com with the subject line "For Ashling (your number)"?

 

 

Thanks,

Ashling

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Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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