My Vodafone

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Posts: 1
Registered: ‎26-12-2013

Couldnt access my Birthday offer :(

HI There, i recieved a txt from vodafone two days ago telling me to log on to my vodafone app and go to offers to avail of a complimentary 20 euro credit for my Birthday. I was so happy i immediately tried ro log on with my phone but i kept getting a message saying vodafone are carrying out mainteanance?? So then i logged onto my vodafone on my computer and could not find the offer? I would really appreciate if someone could get back to me as i have been trying for two days to avail of this offer and i dont thonk it is fair that i lose out becasue the app is not working on phones correctly. Please can you help with this. 

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Posts: 4,713
Registered: ‎01-11-2016

Re: Couldnt access my Birthday offer :(

Hi there,


If you could private message (via the link in my signature) over the below info, I can look into this for you?


Mobile number:


Date of birth:

Link to your thread or post:


Can you also provide us with a screen shot of the birthday offer SMS you received to with the subject line "For Ashling (your number)"?





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