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Poster
Posts: 2
Registered: ‎16-08-2018

Age Verification

Hi 

 

I am currently having an issue where that i cannot access any gambling sites on 4G as it says i need to be over 15. 

This used to happen intermittently now it is constantly happening. 

I have been onto webchat and they told me to email emailsupport.ie@vodafone.com

which i did on the 03/07 but i have had no reply 

 

Also i am constantly receiving unsolicited calls from your care team on 01 2038653
can you please take me off the marketing call list

Regards

Sean

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Poster
Posts: 2
Registered: ‎16-08-2018

Re: Age Verification

any update?

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Moderator
Posts: 4,625
Registered: ‎01-11-2016

Re: Age Verification

Hi there,

 

I'm really sorry that your first post was missed. Can you please advise if you are a Pay as You Go or Bill Pay customer?

 

If you would prefer not to receive sales calls from us going forward, you can change your marketing preferences online through your My Vodafone account or by free phoning our automated system on 1800200234.


Please note that your details will be fully removed from our marketing data base within 7 working days of your request being submitted. We are unable to remove your details immediately due to existing sales campaigns that may be in circulation - these sales campaigns are active for 7 days before they are expired by our system.

 

Thanks,

Ashling

 

 

 

 

 

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