Search in Community:
Reply
Poster
Posts: 3
Registered: Wednesday

Vodafone X, spotify premium.

Hi, this might be an odd request for help as it probably is more my fauly. I recently changed my Vodafone X package from Weekend to Spotify premium. I topped up by €20 and then tried to activate Spotify, I clicked on the Spotify icon in the myvodafone wedget on my screen and it said spotify premium for just €5 and 500mb free. I clicked on that thinking it would get me on to spotify premium which it did but I also spent an extra €5. I think my spotify offer just took a while to come in. I'm justing wondering is there a way for me to reclaim my €5 ? Because I essentially paid for Spotify twice for the same month.

Thank you!

Share to Facebook Share to Twitter More...
Message 1 of 4 (44 Views)
Moderator
Posts: 4,277
Registered: ‎01-11-2016

Re: Vodafone X, spotify premium.

Hi there,

 

As a gesture of goodwill, I have now applied a credit refund of €5 to your mobile number Smiley Happy

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 2 of 4 (40 Views)
Highlighted
Poster
Posts: 3
Registered: Wednesday

Re: Vodafone X, spotify premium.

Thank you very much Ashling, really appriciate that! Smiley Very Happy

 

Share to Facebook Share to Twitter More...
Message 3 of 4 (38 Views)
Moderator
Posts: 4,277
Registered: ‎01-11-2016

Re: Vodafone X, spotify premium.

Happy to help!

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 4 of 4 (37 Views)