13-09-2018 01:49 PM
My bill was overdue so I paid it via Bank of Ireland 365 account - please see snapshot of page, It said that it would go through within 30 minutes but my account is still saying I am overdue today - is this usual that it has not gone trhough over 24 hours later .
Oops cant attach the snapshot - but any advice be appreciated.
Solved! See solution
13-09-2018 02:10 PM
Please dont attach any snapshots but PM mods if you like linking to this thread.
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
13-09-2018 02:52 PM
If you private message (via the link in my signature) over the below info, I can look at this for you?
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To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
2 weeks ago
Big thanks to Liam for sorting this out - Credit put back on to my account
As an aside to others please do not use 'Top Up' option on Banking 365 to pay for a Bill phone charge - I belatedly realised that this is for Pay As You Go customers only. Will use Vodafone online facility from now on (as I have always done except for this one time).
Thanks again Liam