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Poster
Posts: 2
Registered: 3 weeks ago

Top Up Not applied topped

Hi there, 

 

I topped up a phone number by €20 last night, after five minutes it hadnt gone through so I topped up a second time. Both amounts have been deducted from my acocunt but have not been credited to the account I was topping up. I myself am not a customer of Vodafone. 

 

Thanks



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Moderator
Posts: 174
Registered: ‎07-06-2018

Re: Top Up Not applied topped

Hi there,

 

Can you advise on the method in which you topped up the phone?

Was it through online banking?

 

 

Thanks,

Liam

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