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JFK
Poster
Posts: 6
Registered: ‎06-04-2011

Re: Switch from bill pay to pay as you go

Posted from Samsung SM-G935F
Hi
My bill pay contract finished few months ago I wish to change from bill pay to pay as you go. Can You do it before next cycle?
Who i have to send details?
Regards
JFK82
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Message 41 of 67 (1,300 Views)
Moderator
Posts: 4,699
Registered: ‎01-11-2016

Re: Switch from bill pay to pay as you go

Hi there,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

A number you'd regularly call from your mobile:

Link to your thread or post:

 

Thanks,

Ashling

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To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 42 of 67 (1,294 Views)
Poster
Posts: 1
Registered: ‎11-07-2015

Re: Switch from bill pay to pay as you go

Hi
My bill pay contract finished few months ago I wish to change from bill pay to pay as you go. Can You do it before next cycle?
Regards

Gillian

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Message 43 of 67 (1,255 Views)
Moderator
Posts: 4,699
Registered: ‎01-11-2016

Re: Switch from bill pay to pay as you go

Hi Gillian,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

A number you'd regularly call from your mobile:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 44 of 67 (1,236 Views)
Poster
Posts: 3
Registered: ‎02-02-2011

Re: Switch from bill pay to pay as you go

Hi,

 

I wanted to move my number from bill pay to PAYG. I called 1907 on 23/11/2017 and spoke to assistant. I was told the account will be moved within 10 working days, but now it's almost a month and I am still on bill pay. My monthly bill is from 1st to 1st so I want to make sure that my account will be moved before end of December. Could you please check it for me?

 

Thanks

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Message 45 of 67 (1,195 Views)
Contributor
Posts: 239
Registered: ‎31-01-2015

Re: Switch from bill pay to pay as you go

Hi @dorotic14,

 

Are you eligible for upgrade anytime? To check, go here. You will need to have completed 3 months of your contract with three bills fully paid to be eligible for Upgrade Anytime. Re-contracting will be on an equal or higher plan for a further 24 months. There are four price tiers. The price of your upgrade depends on your current tariff and the term remaining on your contract

 

Send a PM to @Ashling or @Daz with the following so they can look into this further:

 

Mobile number:

Address:

Date of birth:

A number you'd regularly call from your mobile:

Link to your thread or post:

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Message 46 of 67 (1,191 Views)
Poster
Posts: 3
Registered: ‎02-02-2011

Re: Switch from bill pay to pay as you go

Hi,

 

I am not interested in upgrade because I left Ireland, so I wat to move my account to pay as you go. I had already sim only plan for over a year. I was told my account is already closed and I will be moved to PAYG within 10 days.

 

Thanks for help.

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Message 47 of 67 (1,186 Views)
Posts: 7,670
Topics: 54
Kudos: 1,058
Solutions: 203
Registered: ‎09-11-2012

Re: Switch from bill pay to pay as you go

Mods wont be back until tomorrow to help. They can move you. You could also try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 48 of 67 (1,184 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Switch from bill pay to pay as you go

Hi there,
Your number should be switched to PAYG on the 23rd of this month, before the new billing period.

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 49 of 67 (1,178 Views)
Poster
Posts: 1
Registered: ‎10-01-2018

Re: Switch from bill pay to pay as you go

Posted from Generic Android 2.0
Hi,

I would like to switch from bill pay to PAYG is this something you can help me with?

Thanks,
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Message 50 of 67 (1,136 Views)
Moderator
Posts: 4,699
Registered: ‎01-11-2016

Re: Switch from bill pay to pay as you go

Hi there,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

A number you'd regularly call from your mobile:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 51 of 67 (1,129 Views)
Poster
Posts: 2
Registered: ‎14-02-2018

Re: Switch from bill pay to pay as you go

Hello Ashling,

I would like to switch from a red SFR sim only to pay as you go as I am no longer under contract. I will send you details via PM.

Thanks for your Help
Philippe

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Message 52 of 67 (1,045 Views)
Anonymous
Posts: 0

Re: Switch from bill pay to pay as you go

Posted from Samsung SM-G920F
Can I still switch from bill pay to pay as you go I'm 5 months out of contract
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Message 53 of 67 (957 Views)
Posts: 7,670
Topics: 54
Kudos: 1,058
Solutions: 203
Registered: ‎09-11-2012

Re: Switch from bill pay to pay as you go

Mods can move you when they are back tomorrow. You usually need to give 8 days notice to move.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 54 of 67 (954 Views)
Moderator
Posts: 4,699
Registered: ‎01-11-2016

Re: Switch from bill pay to pay as you go

Hi there,

 

If you could private message (via the link in my signature) over the below info, I can arrange a call back for you from our cancellations team?

Mobile numbers you would like to switch to PAYG:

Contact number:
Date & time you will be available to take our call (we are available Monday - Friday from 9am - 6pm):
Is there a reason you would like to switch to PAYG:

Thanks,
Ashling 

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 55 of 67 (948 Views)
Poster
Posts: 1
Registered: ‎31-07-2018

Re: Switch from bill pay to pay as you go

Hi,

My contract has ended and would like to switch back from bill pay to PAYG please. Any help would be appreciated.

Regards,
DeLorean.
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Message 56 of 67 (767 Views)
Highlighted
Moderator
Posts: 355
Registered: ‎07-06-2018

Re: Switch from bill pay to pay as you go

Hi there,

 

I've sent you a PM.

 

Thanks,

Liam

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 57 of 67 (759 Views)
Poster
Posts: 1
Registered: ‎04-09-2018

Re: Switch from bill pay to pay as you go

Hi!

I would like to switch to pay as you go as my 2 year contract s now up and I don't have a phone to pay for. I called your customer service last week and they told me it will take a week (?) and I will receive a message to switch on and off my phone and that will be it. I still haven't got any messages , 10 days later and I don't know why it takes that long as my boyfriend just called few months ago and it was done on the monite. Now, I know you hate to loose customers paying over 40 euros, but honestly your services are not worth that much. 

Thanks!

 

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Message 58 of 67 (451 Views)
Moderator
Posts: 4,699
Registered: ‎01-11-2016

Re: Switch from bill pay to pay as you go

Hi there,

 

If you could private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth: 

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 59 of 67 (445 Views)
Poster
Posts: 3
Registered: ‎10-07-2010

Re: Switch from bill pay to pay as you go

[ Edited ]

Hello.

I finish my bill pay contract this month and I wish to change from bill pay to pay as you go. Can You do it before next cycle?
Regards.

Ryszard.

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Message 60 of 67 (396 Views)