Support:

Mobile Pay As You Go Plans

Search in Community:
Reply
Poster
Posts: 1
Registered: a month ago

Spotify Premium reverted back to Free on Student X Deal

Was originally on Three and had a standalone Spotify subscription.  Cancelled my standalone Spotify sub and changed to Vodafone and signed up to Student X with Spotify.  Worked fine for about a week or so but today it suddendly changed to Spotify Free. FYI - I text the number before topping up with €20.

 

Help please.

Share to Facebook Share to Twitter More...
Message 1 of 3 (86 Views)
Posts: 7,676
Topics: 54
Kudos: 1,058
Solutions: 203
Registered: ‎09-11-2012

Re: Spotify Premium reverted back to Free on Student X Deal

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
Share to Facebook Share to Twitter More...
Message 2 of 3 (83 Views)
Highlighted
Moderator
Posts: 4,713
Registered: ‎01-11-2016

Re: Spotify Premium reverted back to Free on Student X Deal

Hi there,

 

Can you advise what happens when you follow the below link on your phone over mobile data rather than Wi-Fi?


https://offers.vodafone.com/new/ie

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
Share to Facebook Share to Twitter More...
Message 3 of 3 (68 Views)