10-08-2018 05:25 PM
Hello, I recently acquired an R218h mobile wi-fi and wanted to set up the monitor app and put some 'pay as you go' credit on it. In order to do this I need the verification number and, based on similar queries I've seen elsewhere in the forums, I will need to transfer the SIM card from the device into a phone to receive the verification number as an SMS. The problem is that the SIM card, as it came boxed, is larger than the phone I have will accommodate.
The problem seems obvious to solve, i.e. just punch the SIM out of the tab, but I wanted to make sure that this is the correct way to do this because it might prove to be a hassle to refit the card back into the tab when I go to put it back into the R218h device. Can anyone confirm this is the right way to go? Thanks.
Solved! See solution
10-08-2018 06:21 PM
Thanks, that helped. The next issue now is that I topped up the number with a voucher on my phone, but the voicemail and the app both show my credit as being 1 cent. When I put the SIM back into the R218h and connect the phone to its wi-fi I get a connection. How can this be? Is there a delay in updating the credit balance?
13-08-2018 08:52 AM
@Odolwa - if you require any further assistance, please get in touch.
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