2 weeks ago
My sim was recently deactivated for not topping up within a certain period, the calls were forwarded to another number so I didn't see the reminder texts.
I need this number as it's used for a load of printed business related things which will cost a fortune to reprint! I've checked online and it seens that there is a 6 month period to have the number reactivated after the 8 month period of not topping up.
I was hoping that someone would be able to activate my number again.
Could someone please look into this for me?
Thanks in advance
2 weeks ago
7 hours ago
The number could be gone. Vodafone can reuse numbers that have been inactive for long periods as per their T&C's:
Numbers and SIM Card
You shall not have any proprietary rights whatsoever in any mobile phone number allocated to you by Vodafone. Vodafone reserves the right at any time to alter or replace a mobile phone number allocated to you or any other name, code or number whatsoever associated with the Service.
You may continue to receive Calls for a period of 8 months (or such other period as Vodafone may advise from time to time) following the date on which Call credit is last applied to your account.
If the equipment remains inactive or no call credit is applied for a period of 8 months or such other period as Vodafone may advise, all unused Call credit will be lost.
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Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone