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Posts: 1
Registered: 2 weeks ago

Being charged for Ash Bee?

Ash Bee

 

When I top Up with 5 euros to have an addon they took 2 euros imidiately after tup up and they said it was Ash Bee deduction, and they take it after every third or fourth top up. I have screenshot of conversation with customer support, what is Ash Bee deduction?

 

So basically for me that way is more expensive because I only want one addon and not top up with 20 euros, but because of this deduction they are force me to top up with another 5 euros because of Ash Bee deduction.

 

Anybody knows what is that?

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Moderator
Posts: 1,642
Registered: ‎14-09-2015

Re: Being charged for Ash Bee?

Hi there, 

 

If you could private message (via the link in my signature) over the below info, we can look into this further for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

 

 

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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