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Regular
Posts: 70
Registered: ‎03-02-2010

XMP Blocked

Good morning 

 

Since Friday I have being getting XMPBlocked messages when trying to access websites via 3G and 4G. I have previously accessed these websites without any issues. It started off with one website and then over the weekend other websites have been blocked. 

 

I can access them via wifi.

 

I have been onto the online chat support 3 times and they said there is no issue with my account. They told me to restart my phone which I did each time along with clearing my browser history but I am still having the isses.

 

Can you have a look at it please?

 

Thanks

 

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Message 1 of 21 (638 Views)
Posts: 21,896
Topics: 40
Kudos: 517
Solutions: 486
Registered: ‎10-08-2009

Re: XMP Blocked

Hi there,
Could you restart the phone one more time, and try it now - if the issue persists, could we ask that you private message (via the link in my signature) over the below info, we can look into this for you?

Mobile number:

Address:

Date of birth:

Link to your thread or post:
URL for each website you can't access:

 

Thanks

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 2 of 21 (513 Views)
Regular
Posts: 70
Registered: ‎03-02-2010

Re: XMP Blocked

Still getting the error so I have sent a PM.

Thanks

 

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Message 3 of 21 (510 Views)
Posts: 21,896
Topics: 40
Kudos: 517
Solutions: 486
Registered: ‎10-08-2009

Re: XMP Blocked

Thanks, I've escalated this for you.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 4 of 21 (506 Views)
Poster
Posts: 2
Registered: ‎27-03-2017

Re: XMP Blocked

Posted from Apple iPhone
Hi, I am also getting blocked from websites that I previously could access with no issue. This just started this morning. I tried live chat twice and they just refreshed my account and told me to restart he phone but it didn't fix the issue. Can you remove this block from my account please?
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Message 5 of 21 (498 Views)
Posts: 21,896
Topics: 40
Kudos: 517
Solutions: 486
Registered: ‎10-08-2009

Re: XMP Blocked

Hi there,
Could you send over a private message with the same details as above please?
 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 6 of 21 (489 Views)
Poster
Posts: 3
Registered: ‎12-08-2014

Re: XMP Blocked

Hello there,
I am also XMP blocked from many websites. I believe it is because of an age restriction but I am now 19 so I hope this can be lifted. Could I get help with this?
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Message 7 of 21 (465 Views)
Poster
Posts: 1
Registered: ‎11-04-2017

Re: XMP Blocked

hi, 

Im having trouble using my internet, xmp blocked had appeared on numerous sites im trying to access.

can this be resolved?

 emily

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Message 8 of 21 (428 Views)
Posts: 6,344
Topics: 54
Kudos: 994
Solutions: 169
Registered: ‎09-11-2012

Re: XMP Blocked

Posted from Android 2.0
A block needs to be lifted. If you're payg then you must go to a store with photo ID to prove age and ask them to lift it. If you're Bill Pay then mods can sort it later this morning.
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 9 of 21 (423 Views)
Highlighted
Regular
Posts: 70
Registered: ‎03-02-2010

Re: XMP Blocked

It's now three weeks since I reported this issue and I am still experiencing it on certain sites.

 

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Message 10 of 21 (402 Views)
Regular
Posts: 70
Registered: ‎03-02-2010

Re: XMP Blocked

Any update on this, it's beem a month now and I am still getting the error.

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Message 11 of 21 (379 Views)
Poster
Posts: 2
Registered: ‎27-03-2017

Re: XMP Blocked

Posted from Apple iPhone
I'm still having the same problem aswell
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Message 12 of 21 (371 Views)
Regular
Posts: 70
Registered: ‎03-02-2010

Re: XMP Blocked

Another week and the issue is still persisting and no reply.

 

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Message 13 of 21 (343 Views)
Poster
Posts: 5
Registered: ‎13-05-2017

Re: XMP Blocked

I also have my domain blocked. How do I fix this?

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Message 14 of 21 (296 Views)
Poster
Posts: 5
Registered: ‎13-05-2017

Re: XMP Blocked

I'm using my domain to host a tiny site used to monitor a remote system. The domain is a .xyz domain. I bought this domain because its cheap and I dont need a .ie or a .com as Its only a couple of people using it.

Are xyz domains blocked by your network?

 

FYI It redirects to 10.163.16.125:9501/XMPBlocked/always.html

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Message 15 of 21 (294 Views)
Posts: 6,344
Topics: 54
Kudos: 994
Solutions: 169
Registered: ‎09-11-2012

Re: XMP Blocked

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Message 16 of 21 (290 Views)
Poster
Posts: 5
Registered: ‎13-05-2017

Re: XMP Blocked

[ Edited ]

Thanks, no problem. 

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Message 17 of 21 (254 Views)
Poster
Posts: 5
Registered: ‎13-05-2017

Re: XMP Blocked

My domain is 52-8.xyz could someone whitelist this please?

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Message 18 of 21 (252 Views)
Regular
Posts: 70
Registered: ‎03-02-2010

Re: XMP Blocked

It's nearly two months since I first posted this issue and I am still experiencing it. Is there any update on when it will be resolved?

 

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Message 19 of 21 (239 Views)
Poster
Posts: 5
Registered: ‎13-05-2017

Re: XMP Blocked

Anyone from vodafone in here? Could you help us or point us to the correct place to log the issue?

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Message 20 of 21 (228 Views)