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Frequent Poster
Posts: 26
Registered: ‎27-07-2009
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Website are being blocked - XMPBlocked

Hi,

 

Recently I've noticed that I cannot access sites on the mobile network and when I try to load a page I received the message with XMPBlocked in the URL and preceeding IP address. Have vodafone restricted my account?

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Message 1 of 111 (16,215 Views)
Valued Poster
Posts: 2,383
Registered: ‎18-10-2012

Re: Website are being blocked - XMPBlocked

Hi there dundalkbob,

Thats a age restriction.. normally it saids "You have to be over 15 to be able to view this page" something like that.. a Moderator can deactivate it if you are bill-pay if you are PAYG customer you have to go in-store and bring some sort of age identity with you i.e Driver Licence ,passport etc..

Thanks,
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Message 2 of 111 (16,021 Views)
Frequent Poster
Posts: 26
Registered: ‎27-07-2009

Re: Website are being blocked - XMPBlocked

Okay thanks, is this something new? I've been a bill pay customer for years and only experienced this in the last week.
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Message 3 of 111 (16,020 Views)
Valued Poster
Posts: 2,383
Registered: ‎18-10-2012

Re: Website are being blocked - XMPBlocked

Hi there dundalkbob,

No the age restriction has been around for some time now seems to target different people now.. but it can be disabled since you are a Bill-Payer ,this can only be done by a Community Manager Smiley Happy

Thanks,
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Message 4 of 111 (16,016 Views)
Frequent Poster
Posts: 26
Registered: ‎27-07-2009

Re: Website are being blocked - XMPBlocked

Okay thanks, do I just wait for a community manager to see this post or is there another way to get hold of one?
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Message 5 of 111 (16,014 Views)
Valued Poster
Posts: 2,383
Registered: ‎18-10-2012

Re: Website are being blocked - XMPBlocked

Hi there dundalkbob,

Yes a Community Manager Daz or Paul will see this message and probably ask for some information and then disable it either tomorrow in the morning.

Thanks,
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Message 6 of 111 (16,013 Views)
Frequent Poster
Posts: 26
Registered: ‎27-07-2009

Re: Website are being blocked - XMPBlocked

Cheers Sadiq,

Thanks for your help!
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Message 7 of 111 (16,010 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

Heya,

If you restart the phone now, you should be good to go.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
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Message 8 of 111 (15,992 Views)
Poster
Posts: 2
Registered: ‎04-01-2011

Re: Website are being blocked - XMPBlocked

Hi, Just noticed that I cant access websites on my phone for past few days, the age restriction message comes on. Could you please help me remove it?

 

Thank you

Aga

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Message 9 of 111 (15,595 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

Hiya,
If you'd like to restart the phone, that message should have gone away....

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 10 of 111 (15,591 Views)
Poster
Posts: 2
Registered: ‎09-08-2013

Re: Website are being blocked - XMPBlocked

Have the same problem.Can You please unblock me to.I'm Pay Montly customer.

Thanks in advance.

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Message 11 of 111 (15,470 Views)
Posts: 22,099
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Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

That's all fixed up for you now.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 12 of 111 (15,459 Views)
Frequent Poster
Posts: 16
Registered: ‎11-02-2014

Re: Website are being blocked - XMPBlocked

The same issue with my iPhone, bill pay customer, can you please unblock me too, Thanks.

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Message 13 of 111 (15,308 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

Hiya,
That should be fixed for you now.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 14 of 111 (15,284 Views)
Poster
Posts: 5
Registered: ‎29-04-2013

Re: Website are being blocked - XMPBlocked

same here, only recently started happening

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Message 15 of 111 (15,228 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

Could you try it now for me - it should be fixed?

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 16 of 111 (15,205 Views)
Poster
Posts: 3
Registered: ‎15-05-2012

Re: Website are being blocked - XMPBlocked

Posted from Samsung GT-N7100
Hi, this started happening to me today. Could you please help?

I am a bill pay customer.

Thanks a lot!
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Message 17 of 111 (14,707 Views)
Posts: 22,099
Topics: 48
Kudos: 530
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Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

Hiya,
That's all fixed for you now.

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 18 of 111 (14,667 Views)
Poster
Posts: 3
Registered: ‎15-05-2012

Re: Website are being blocked - XMPBlocked

Posted from Samsung GT-N7100
It's working again, thanks a million!! Smiley Wink
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Message 19 of 111 (14,665 Views)
Posts: 22,099
Topics: 48
Kudos: 530
Solutions: 492
Registered: ‎10-08-2009

Re: Website are being blocked - XMPBlocked

Good stuff, thanks for letting me know.

Learn all about our new forum, right here .
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Message 20 of 111 (14,641 Views)